Platinum Protection

30 01 2009

 

Platinum home security system is one of the briskest selling residential security systems in the United States at present. It is marketed by Platinum Protection, a company based at Provo, Utah. The company, according to a press release, has done more than 55000 installations just the last year alone. With that, the total number of homes protected by Platinum security over the last two years has become more than 90000. The top management of the company cites customer satisfaction and efficiency of the employees as the major factors behind the success of the company. 

If a company can be judged by the companies that it partners with, then Platinum Protection should get excellent rating. The security devices are supplied by GE Security. It provides alarm monitoring service in association with Monotronics, a leading company in this sector. Also, the online surveillance of the package is conducted through alarm.com. But in the long term what the customers say determines the fate of any company. Here is a You Tube video that contains actual customer testimonials about Platinum home security systems.

An Overview Of Residential Security Systems 

If you have watched the video, you might have noticed more than one person relating the “peace of mind” factor. This is the most important aspect of any security and surveillance system for houses. Some security systems end up causing more headache to the customer than when there was no security system. Such systems are either too sensitive or not efficient at all. The surveillance systems that are too sensitive trigger a number of false alarms, which eventually reduces the usefulness of the system. On the other hand, ineffective systems do not trigger alarms at all. In some cases, even when the alarms are transmitted, there will not be sufficient back-up action to provide instant help. 

The mode of functioning of almost all security systems is the same. When the system detects trespassing of any kind, it sends an alarm to the control office. The control office, in turn, alerts the customer, the police and, if needed, the Fire Force about possible foul play. Some agencies also send trained personnel who are well-versed in handling such emergency situations. The functionalities of surveillance systems vary. The basic systems, which are at the lowest band of the price spectrum, trigger alarms when burglars, other persons, or animals intrude into the surveillance area.

The number of functions increases as the price of the system increases. The other notable add-ons include a fire and smoke detector, glass break alarm, motion detectors, closed circuit television (CCTV), surveillance images on PDAs or through the internet, and sensors for doors and windows. The systems at the top of the price band provide functions that are previously seen mostly in James Bond movies: automatic tear gas emitter, compact temporary steel prison that can automatically lock in the intruder, and sensor for chemical hazards.

Functioning of Platinum Home Security Systems 

Platinum security systems also function in the above-mentioned manner. But the devices used are more advanced and sophisticated. The back-up action also is quicker and more efficient. Most of these devices can function in a wireless environment. So, there is no need to drill holes in the walls or dig the floor up. The basic security system of Platinum Protection works as follows. 

The surveillance system can be installed in one or two hours, depending upon the area under surveillance and its topological characteristics. The customer can specify the places or rooms that need to be surveyed. The customer can also provide a number of telephone or mobile phone numbers to be contacted, such as those of friends, neighbors, or relatives staying nearby. In case of an alarm, alerts will also be sent to these numbers, in addition to the phone numbers of the customer and emergency official phone numbers. The customer will be provided a keypad to control and regulate the functions of the security system and a password to start its operation.

The system sends an alarm to the nearest control office of Platinum Protection or Monotronics when it detects an intruder in the surveillance area. An alarm will also be sent when the customer presses the emergency button on the keypad. Then, the operator in the control room calls the customer back and asks for the password. This is to check whether the alarm has gone off accidentally or otherwise. If the call is not answered or the password provided by the receiver of the call is incorrect, the operator instantly informs the police and other emergency services about the problem. The operator will also inform neighbors, friends, or relatives, whose contact numbers are available.

The Advantages Of Platinum Home Security Systems 

Platinum Protection has devised innovative methods to provide cost-effective security solutions to the customers. The company’s main channel of sales is direct marketing through marketing executives. The customer is likely to get considerable price reduction if he is ready to host an advertisement board of the company in the front yard of the house. The board serves two purposes. The first is the price reduction. The second is that it may also chase away any burglars who have already had a “taste” of the efficiency of Platinum security systems. 

If you want to install Platinum home security system in your house, you can contact the nearest company office. They will send direct marketing executives to your house. Most of these executives are friendly and knowledgeable. You can, and have to, ask them whatever doubts you have about the system. The executives will answer most of the questions. When they don’t know the clear answer to some question, they will call the technicians to get it clarified.

The installation of the device can be completed in about two hours. The devices are sophisticated and the customer would need some sort of training to use and control the system. The technicians will provide you with training on using the keypad and brief you about the frequent problems that beginners generally face. Platinum Protection has a good reputation in terms of customer support and after sales service, as some of the customer testimonials in the You Tube video have indicated. In short, Platinum home security system is a good and reliable bet to ensure that wonderful thing we all seek: peace of mind.


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